The Orange network
Flytel runs on the Orange network, in 4G or 5G depending on the plan. In Switzerland, your phone switches to a partner network by itself.
91% of calls of perfect quality on the Orange network (Arcep, 2025)
The operator that
flies over the border
Unlimited calls and texts both ways between France and Switzerland, on the Orange network.
4.5 out of 5 on Trustpilot- Number transfer Keep your current number
- Your old plan Ends by itself on the transfer day
- No commitment Cancel at any time
- SIM card or eSIM By post or by email
Choose the plan
that fits how you use it.
Essentiel
The essentials for your cross‑border commute.
€14.99 a month
No commitment
France 20 GB
Switzerland, Europe, Andorra, overseas departments 20 GB
Orange 4G network
- Unlimited calls, texts and MMS, both ways with Switzerland, Europe, Andorra and the French overseas departments
- Keep your current number
Confort
Most popularThe best balance between France and Switzerland.
€19.99 a month
No commitment
France 100 GB
Switzerland, Europe, Andorra, overseas departments 50 GB
Orange 5G network
- Unlimited calls, texts and MMS, both ways with Switzerland, Europe, Andorra and the French overseas departments
- Keep your current number
Two separate allowances. What you use in Switzerland never touches your allowance in France.
Included in every plan
- Unlimited calls, texts and MMS from and to France, Switzerland, Europe, Andorra and the French overseas departments
- Wi-Fi calling and VoLTE, depending on your phone
New number: as soon as your order is approved Keep your number: transfer in 3 working days at the earliest with an eSIM
Usage rules What your plan includes, and its limits.
- Calls, texts and MMS
- Unlimited, within 50 hours of calls, 2,000 texts and MMS, and 199 different contacts a month. Call forwarding to another number is not included.
- A French plan
- It is designed for use mainly in France. If you stay outside France for long periods, or if your calls, texts and mobile data outside France regularly exceed those in France, restrictions or charges may apply.
- Mobile data used up
- Your connection stops until the following month or until you add a top-up, in France as in Switzerland, Europe, Andorra and the French overseas departments.
- Special numbers
- Numbers starting with 08 and premium-rate numbers are not included: they are charged separately, at the rate of the service you call. Texts and MMS to paid services (SMS+, MMS+) and purchases billed to your phone bill (Internet+) are not available.
The full details are in each plan’s information sheet and in our terms and conditions, in French.
CallsUnlimited calls.
Unlimited calls.
On both sides of the border.
From France, you call Swiss landlines and mobiles; from Switzerland, you call France. Your calls, texts and MMS are included both ways.
From France
- To France Unlimited
- To Switzerland Unlimited
From Switzerland
- To France Unlimited
- To Switzerland Unlimited
A major network,
and a team that answers.
Everything online
An eSIM is the SIM card built into your phone: you install it at home, with the code we email you. Prefer a physical SIM card? It comes by post.
eSIM or a physical SIM card, your choice
Always know where you stand
Your customer area shows what is left of both your allowances: the one for France, and the one for Switzerland and Europe.
2 separate allowances, up to 50 GB outside France
A team that really answers
No faceless call centre: you write to us, in English or in French, and our team replies within 24 hours, every day, weekends included.
24h for a reply by email, seven days a week
How it worksSwitch operator.
Switch operator.
Keep your habits.
Step 1 · Choose your plan
Compare the plans by how much data you use, in France and in Switzerland.
Step 2 · Keep your number
Give your RIO code when you order, and your old plan ends by itself on the transfer day.
Step 3 · Activate your SIM or eSIM
Install your eSIM from Flytel’s email, or insert your physical SIM card, sent by post.
Step 4 · Cross the border connected
Your plan is active, in France and in Switzerland.
Your number stays yours.
Only the operator changes.
The questions
people ask.
Flytel is a French mobile virtual network operator for Swiss cross-border commuters: people who live in France and work in Switzerland, often called frontaliers. Its plans run on the Orange network and include unlimited calls, texts and MMS between France and Switzerland, in both directions. Flytel is an independent company: it designs, sells and bills its own plans.
Yes. With Flytel, calling France from Switzerland is included in every plan, just like calling Switzerland from France: calls, texts and MMS are unlimited both ways. Calls you make in Switzerland to Swiss numbers, and calls you receive there, are included too. Unlimited use follows the usage limits in our terms and conditions, including 50 hours of calls and 199 different contacts a month.
No. What you use in Switzerland does not touch your France allowance. The Essentiel plan includes 20 GB in France and 20 GB in Switzerland and Europe, and the Confort plan includes 100 GB in France and 50 GB in Switzerland and Europe.
Flytel runs on the Orange network, and 5G is included in the Confort plan. In its 2025 measurement campaign, Arcep, the French telecoms regulator, found 91% of calls of perfect quality on the Orange network in mainland France, the highest rate of the four networks measured. Flytel is not an Orange offer: it is an independent company that designs, sells and bills its own plans. In Switzerland, your phone connects to a partner network by itself; just turn on data roaming in its settings.
When your allowance in France runs out, your connection stops there. When your allowance for Switzerland, Europe, Andorra and the French overseas departments runs out, it stops in those places. In both cases, it stays off until the following month, or until you add a top-up. You can still make calls and send texts. Your customer area shows what is left of each of your two allowances.
Yes, a one-off activation fee, paid when you sign up: €5 for an eSIM, €10 for a physical SIM card, postage included. After that, Flytel collects the price of your plan each month. Some calls are charged on top, as with any operator. Special and premium-rate numbers, including those starting with 08, are not part of your unlimited calls: each call costs the rate set by the service you call. On a newly opened plan, calls to premium-rate numbers are blocked for 30 days, then open by themselves; the block takes effect within 24 hours of activation. On an eSIM opened with a new number, they stay blocked: write to us to open them. Calls to countries outside France, Europe, Switzerland and Andorra are also charged: €1.99 a minute, and €16.00 to satellite links and maritime or in-flight networks. The full rate card is in article 9 of our terms and conditions, in French.
Yes, if it is a French mobile number. Call 3179 free of charge from the number you want to keep: you receive your RIO code by text, the code that identifies your number. Enter it during your order, with the number to keep, and Flytel asks your current operator to transfer it. Your old contract ends by itself on the transfer day: there is nothing else to do. Prefer a new number? No RIO code is needed.
Yes. The order form is in French for now and takes a few minutes: our plans page explains each of its steps in English, and you can write to us in English at any time. To sign up, you need to be 18 or over and live in France.
