Write to us
Your message is saved straight away. The reply goes to the email address you give, in English.
By email or by post
| support@flytel.fr Every day, weekends included, with a reply within 24 hours. Our emails are also sent from this address. | |
| Post | Flytel SAS 58 rue de Monceau 75008 Paris, France |
A complaint, in two steps
1. Customer service
Describe the problem in writing, with your phone number and the dates concerned. Our reply comes within 24 hours. A formal complaint follows a dated procedure, filed in French on the contact page (in French), where you receive a reference straight away.
2. Consumer service
Not happy with the reply? Write to reclamations@flytel.fr, with the reference of your first request.