Two plans.
Switzerland included.
From €14.99 a month, your calls with Switzerland are included both ways. The plans differ in the amount of data and 5G.
- Orange network 91% of calls of perfect quality, Arcep 2025
- Swiss numbers included Landlines and mobiles, from France and Switzerland
- Keep your number Free transfer with your RIO code
- No commitment Cancel at any time
Two plans
that fly over the border.
Essentiel
The essentials for your cross‑border commute.
€14.99 a month
No commitment
Orange 4G network
- Unlimited calls, texts and MMS, both ways with Switzerland, Europe, Andorra and the French overseas departments
- Keep your current number
Confort
Most popularThe best balance between France and Switzerland.
€19.99 a month
No commitment
Orange 5G network
- Unlimited calls, texts and MMS, both ways with Switzerland, Europe, Andorra and the French overseas departments
- Keep your current number
Two separate allowances. What you use in Switzerland never touches your allowance in France.
Included in every plan
- Unlimited calls, texts and MMS from and to France, Switzerland, Europe, Andorra and the French overseas departments
- Wi-Fi calling and VoLTE, depending on your phone
New number: as soon as your order is approved Keep your number: transfer in 3 working days at the earliest with an eSIM
Usage rules What your plan includes, and its limits.
- Calls, texts and MMS
- Unlimited, within 50 hours of calls, 2,000 texts and MMS, and 199 different contacts a month. Call forwarding to another number is not included.
- A French plan
- It is designed for use mainly in France. If you stay outside France for long periods, or if your calls, texts and mobile data outside France regularly exceed those in France, restrictions or charges may apply.
- Mobile data used up
- Your connection stops until the following month or until you add a top-up, in France as in Switzerland, Europe, Andorra and the French overseas departments.
- Special numbers
- Numbers starting with 08 and premium-rate numbers are not included: they are charged separately, at the rate of the service you call. Texts and MMS to paid services (SMS+, MMS+) and purchases billed to your phone bill (Internet+) are not available.
The full details are in each plan’s information sheet and in our terms and conditions, in French.
The two plans.
Side by side.
| Criterion | Essentiel €14.99 a month | Confort €19.99 a month |
|---|---|---|
| Data in France | 20 GB | 100 GB |
| Data in Switzerland, Europe, Andorra and the French overseas departments | 20 GB | 50 GB |
| Network | Orange 4G | Orange 5G |
| Calls, texts and MMS | Unlimited | Unlimited |
| From France to Swiss landlines and mobiles | Included | Included |
| From Switzerland to France | Included | Included |
| From Switzerland to a Swiss number | Included | Included |
| Calls received in Switzerland | Included | Included |
| Wi-Fi calling | Included | Included |
| Commitment | None | None |
| Price per month | €14.99 | €19.99 |
| Choose | Choose |
Monthly prices, VAT included. One-off activation fee: €5 for an eSIM, €10 for a physical SIM card, postage included.
Read before you sign up. Each plan’s standardised information sheet and contract summary are in French, and the French version is the binding one.
The order form is in French.
Here is what it asks.
Three screens, a few minutes. The words in quotes are the ones you will see on screen.
- Screen 1
Forfait
· your plan- Pick your plan, then
eSIM
orCarte SIM
(a physical SIM card). - To keep your number, choose
Je garde mon numéro
: enter the number and its RIO code (call 3179 for free from that number), then pick the transfer date, 3 working days away at the earliest with an eSIM. - For a new number, choose
Je veux un nouveau numéro
. - Then press
Continuer
.
- Pick your plan, then
- Screen 2
Vous
· your details- Your first and last name, as on your ID.
- Your date and place of birth: French law requires them for every mobile subscriber.
- Your email address, and your postal address in France.
- Screen 3
Paiement
· payment- Your IBAN, for the monthly direct debit of your plan.
- One box to tick: you confirm you have read the contract summary, that you live in France, and you ask for your plan to start right away.
- Then
Payer
: you pay the eSIM or SIM card fee by bank card, on a secure page.
After payment, you photograph an ID document (for an eSIM with a new number, a short selfie as well). Your eSIM arrives by email once your order is approved, or the day before the transfer if you keep your number; a physical SIM card arrives by post. Stuck on a word? Write to us in English, we reply within 24 hours.
The questions
that remain.
Yes. Flytel is made for cross-border commuters who live in France and work in Switzerland. Depending on the plan, you get up to 50 GB of mobile data in Switzerland, Europe, Andorra and the French overseas departments, and your calls and texts are unlimited from and to Switzerland. It is a French plan, designed for use mainly in France: if your use outside France regularly exceeds your use in France, restrictions or charges may apply. Flytel writes to you before taking any measure, and gives you time to reply.
No. What you use in Switzerland does not touch your France allowance. The Essentiel plan includes 20 GB in France and 20 GB in Switzerland and Europe, and the Confort plan includes 100 GB in France and 50 GB in Switzerland and Europe.
Once your allowance is used up, your connection stops until the following month, in France as in Switzerland, Europe, Andorra and the French overseas departments. Your calls and texts stay unlimited. A top-up, available between 8 am and 10 pm, gives you more data in the meantime. If it keeps happening with Essentiel, switch to Confort from your customer area: the change applies immediately, prorated for the current month.
Yes, to Confort, with no change fee. You switch from your customer area, immediately: only the difference for the current month, prorated, is added to your next bill.
No. Flytel offers no first-year discount: the price shown is the price collected every month. If the price of your subscription ever changes, Flytel tells you at least one month in advance, and you can then cancel free of charge.
Anyone aged 18 or over who lives in France. You will need an ID document, photographed after payment (for an eSIM with a new number, a short selfie as well), a bank card for the eSIM or SIM card fee, then your IBAN for the monthly direct debit. For an eSIM, you also need a compatible phone.
